With the InDemand iPhone® App, you have instant access to InDemand’s expert team of medically trained interpreters. It’s the perfect solution when a VRI cart is unavailable or you’re treating a patient in an area with limited space.
Designed specifically for the healthcare industry, InDemand has a suite of VRI that works across the continuum of care.
ELIZABETH SWAN, Risk Management, Banner Health
“InDemand Interpreting has helped us to increase our use of interpreters which has reduced our overall risk and improved patient satisfaction. Video Remote Interpreting provides many benefits and is economical. Using our own telecommunications network, we know it is secure. At the click of an icon, clinicians have access to an interpreter within seconds.”
SUNITA MISHRA, MD, Medical Director of Innovation, Providence Health + Services
“Understanding our patients and being able to communicate with them allows caregivers to provide the highest quality of care and our patients the comfort and convenience that help make a medical experience more positive. VRI allows us to bridge communication gaps, better evaluate a patient’s condition, and ultimately, deliver more compassionate care. We see patients every day who benefit from our ability to communicate effectively with them. VRI allows us to better serve the needs of a growing, diverse population.”
HELEN SCARR, Executive Director Patient Advocacy and Experience, UHealth
“Combined with our individualized care and targeted therapies, we are delighted to have the new VRI technology to better care for our patients. Our collaboration with InDemand provides us one more tool to continually make patient safety our number one priority, improving communication between patients, their families and our UHealth providers and staff.”
MARTINA MCGOWAN, MD, Chief Operations Officer, Heart City Health Center
“With VRI, we are better able to provide culturally appropriate services to our patients. The new VRI technology is facilitating our mission to contribute to the health of our community while improving our patient satisfaction.”
Our Valued Customers
We value all of our customers, here are just a few.
AXESSPOINTE COMMUNITY HEALTH, Ohio
AxessPointe Community Health
The Case for Video Remote Interpreting and Improved Access to Medically Quali ed Interpreters in Community Health Clinical Environments to Improve Compliance and Patient-Provider Satisfaction.
Banner Health was facing several challenges with its existing language service program. One specific issue it faced was standardizing the program across all of its facilities to ensure that communication between a patient and provider was clear and effective.