With the InDemand iPhone® App, you have instant access to InDemand’s expert team of medically trained interpreters. It’s the perfect solution when a VRI cart is unavailable or you’re treating a patient in an area with limited space. The iPhone app is also a completely portable and easy way to gather translated patient information quickly.
Designed specifically for the healthcare industry, InDemand has a suite of VRI that works across the continuum of care.
SHERMAN LOHN, Chief Operating Officer, International Community Health Services
“We implemented InDemand Clarity, and we have been impressed with the quality of the high-definition video and audio of the VRI in all of our medical and dental clinics. We selected InDemand Interpreting as a trusted partner for our health clinics specifically because the interpreters are certified, strictly medical interpreters. We were impressed with the extensive number of languages available through VRI and the company’s willingness to work with our dental clinics.”
SUNITA MISHRA, MD, Medical Director of Innovation, Providence Health + Services
“Understanding our patients and being able to communicate with them allows caregivers to provide the highest quality of care and our patients the comfort and convenience that help make a medical experience more positive. VRI allows us to bridge communication gaps, better evaluate a patient’s condition, and ultimately, deliver more compassionate care. We see patients every day who benefit from our ability to communicate effectively with them. VRI allows us to better serve the needs of a growing, diverse population.”
HELEN SCARR, Executive Director Patient Advocacy and Experience, UHealth
“Combined with our individualized care and targeted therapies, we are delighted to have the new VRI technology to better care for our patients. Our collaboration with InDemand provides us one more tool to continually make patient safety our number one priority, improving communication between patients, their families and our UHealth providers and staff.”
MARTINA MCGOWAN, MD, Chief Operations Officer, Heart City Health Center
“With VRI, we are better able to provide culturally appropriate services to our patients. The new VRI technology is facilitating our mission to contribute to the health of our community while improving our patient satisfaction.”
Our Valued Customers
We value all of our customers, here are just a few.
WAKEMED HEALTH & HOSPITALS Raleigh, North Carolina
Wakemed Health & Hospitals
WakeMed has a rapidly growing and diverse patient population. After English, the most commonly spoken language among patients is Spanish, followed by Arabic and Chinese. In addition to LEP patients, WakeMed also serves patients who communicate through American Sign Language.
Banner Health was facing several challenges with its existing language service program. One specific issue it faced was standardizing the program across all of its facilities to ensure that communication between a patient and provider was clear and effective.
InDemand Interpreting will be at the Patient Experience Conference 2018
The largest independent, non-provider or vendor hosted event bringing together the collective voices of healthcare professionals across the globe to convene, engage and expand the dialogue on improving patient experience.