As a language or VRI professional, you keep your “finger on the pulse” of language services operations when you use this robust tool. The dashboard offers usage logs categorized by facility and language across entire LS spectrum (e.g. VRI, ASL, VoIP, OPI, Physical, Internal, Cart to Cart) and include ratings for each encounter. Calendar views allow you to see this data for individual days, weeks, months and years, as well as custom ranges.
All interpreting encounters are automatically logged into our system and available to you online in real-time. This means you can easily access data such as date/time, length of encounter, interpreter name, customer location, customer identifier, the call center that took the call, if it was a test call or not, and more.