THURSTON TALK: By Mary Ellen Psaltis—Providence uses community interpreters, telephonic interpreters and video remote interpreter (VRI) devices throughout the hospital using a service called INDEMAND Interpreting or INDE for short.
News Channel KTVB: Boise, Idaho—InDemand Video Remote Interpreting (VRI) is helping Boise, Idaho healthcare workers overcome language barriers.
InDemand VRI Featured in Sept/Oct Issue of PSQH magazine: “Improving Language Access for Limited-English-Proficient, Deaf, and Hard-of-Hearing Patients
By some estimates, more than 25 million people living in the U.S. are considered limited-English-proficient (LEP) and may face significant language barriers when being treated by medical professionals.
The InDemand devices intend to improve the patient experience. "So we are rolling out this week into the Magic Valley, Wood River and Jerome our new video interpreting device that will help us support our patient population that is limited in English proficient, or the deaf and hard of hearing," said Michelle Ross, the director of patient services. The interpretation system InDemand will allow patients the ability to communicate with their caregivers through a virtual interpreter immediately.
NPR affiliate show, The 21st, aired a segment on how LEP and Deaf patients are getting better care at Illinois health centers thanks to immediate access to medically qualified interpreters (VRI). The 21st is a public radio talk show that explores news, culture and stories that matter to Illinois. The segment featured InDemand trilingual interpreter Jinhi Roskamp and Rush-Copley Medical Center, Patient Advocate and Language Services Coordinator, Rosalinda Justiniano.
The genesis of InDemand Interpreting occurred when a husband-and-wife team in Wenatchee — one a health care interpreter, the other a technology expert — felt there had to be a better way to help non-English-speaking patients communicate with their medical professionals.
Seattle-based InDemand Interpreting has brought sweeping technological innovation to medical facilities with its Video Remote Interpreting (VRI) technology.
Seattle-based InDemand Interpreting has brought sweeping technological innovation to medical facilities with its Video Remote Interpreting (VRI) technology. READ THE FULL STORY> [...]
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WATCH THE NEWSCAST> New technology is bridging the language gap between doctors and patients in Dallas. Video remote interpreting in 25 languages is now available inside the emergency department at Baylor University Medical Center in Dallas. The portable video kiosks can be wheeled into patient rooms. Within minutes, an interpreter is on the mon [...]
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State College, Centre County, Pa. - EMS responders treat patients of all ages, gender, and ethnicity. And now crews at Mount Nittany Medical Center have a tool to communicate in any language. A portable tablet connects to certified interpreters across the globe, allowing medical staff to communicate with patients who speak a foreign language. It wa [...]
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One in five people in the United States speak a language other than English at home and 41% of these individuals, or 25.1 million people, are considered limited English proficient (LEP). Over the past two decades, this population has increased 15%, and by 2020, the U.S. will become the largest Spanish speaking country in the world. To address the g [...]
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