Latest News2019-03-25T17:24:00+00:00

Latest News

The Many Languages of Providence: Communicating with Care

THURSTON TALK: By Mary Ellen Psaltis—Providence uses community interpreters, telephonic interpreters and video remote interpreter (VRI) devices throughout the hospital using a service called INDEMAND Interpreting or INDE for short.

InDemand VRI Featured in Sept/Oct Issue of PSQH magazine: “Improving Language Access for Limited-English-Proficient, Deaf, and Hard-of-Hearing Patients

By some estimates, more than 25 million people living in the U.S. are considered limited-English-proficient (LEP) and may face significant language barriers when being treated by medical professionals.

InDemand Interpretation Devices Intended to Improve the Patient Experience

The InDemand devices intend to improve the patient experience. "So we are rolling out this week into the Magic Valley, Wood River and Jerome our new video interpreting device that will help us support our patient population that is limited in English proficient, or the deaf and hard of hearing," said Michelle Ross, the director of patient services. The interpretation system InDemand will allow patients the ability to communicate with their caregivers through a virtual interpreter immediately.

By |August 1st, 2018|Categories: In the News|Tags: , , , , , |0 Comments

InDemand Interpreting Featured on The 21st Public Radio Talk Show

NPR affiliate show, The 21st, aired a segment on how LEP and Deaf patients are getting better care at Illinois health centers thanks to immediate access to medically qualified interpreters (VRI). The 21st is a public radio talk show that explores news, culture and stories that matter to Illinois. The segment featured InDemand trilingual interpreter Jinhi Roskamp and Rush-Copley Medical Center, Patient Advocate and Language Services Coordinator, Rosalinda Justiniano.

By |April 25th, 2018|Categories: In the News|0 Comments

2018 Leaders in Health Care, Achievement in Medical Technology: InDemand Interpreting

The genesis of InDemand Interpreting occurred when a husband-and-wife team in Wenatchee — one a health care interpreter, the other a technology expert — felt there had to be a better way to help non-English-speaking patients communicate with their medical professionals.

By |April 19th, 2018|Categories: In the News|0 Comments

Seattle-based InDemand Interpreting has brought sweeping technological innovation to medical facilities with its Video Remote Interpreting (VRI) technology.

Seattle-based InDemand Interpreting has brought sweeping technological innovation to medical facilities with its Video Remote Interpreting (VRI) technology.     READ THE FULL STORY> [...]
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By |April 19th, 2018|Categories: In the News|0 Comments

On-Demand Video Interpreters Available in Dallas Hospital

WATCH THE NEWSCAST> New technology is bridging the language gap between doctors and patients in Dallas. Video remote interpreting in 25 languages is now available inside the emergency department at Baylor University Medical Center in Dallas. The portable video kiosks can be wheeled into patient rooms. Within minutes, an interpreter is on the mon [...]
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By |September 29th, 2017|Categories: In the News|Tags: , , , , , , |0 Comments

EMS crews receive new translation devices

State College, Centre County, Pa. - EMS responders treat patients of all ages, gender, and ethnicity. And now crews at Mount Nittany Medical Center have a tool to communicate in any language. A portable tablet connects to certified interpreters across the globe, allowing medical staff to communicate with patients who speak a foreign language. It wa [...]
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By |August 5th, 2017|Categories: In the News|0 Comments

2017 Top Tech Picks: VRI at Baylor Medical Center improves patient care

One in five people in the United States speak a language other than English at home and 41% of these individuals, or 25.1 million people, are considered limited English proficient (LEP). Over the past two decades, this population has increased 15%, and by 2020, the U.S. will become the largest Spanish speaking country in the world. To address the g [...]
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By |July 13th, 2017|Categories: In the News|0 Comments