InDemand Language Services Business Process Outsourcing (BPO)

An industry-first, end-to-end outsourced solution for language services. Increase quality and compliance while lowering the cost per interpreting encounter – guaranteed!

InDemand’ Language Services BPO solution is ideal for healthcare organizations that recognize the importance of providing quality language access yet do not wish to make the requisite investment in management, staff training, analytics and new technology.

The development of InDemand Language Services BPO solution was driven by InDemand’s work with health systems nationwide, observing best practices and seeing firsthand the considerable variability in the application of such practices. This variability results in healthcare organizations exposing themselves to higher than needed costs, greater risk and poorer patient outcomes.

The InDemand Language Services BPO solution offers a range of benefits to healthcare organizations who are seeking a partner to help accelerate the development of their language services programs.

  • Leverage InDemand’s Expertise, Experience, and Technology
  • Control Costs
  • Improve Quality
  • Improve Provider and Patient Experience
  • Reduce Risk
  • Increase Patient Acquisition
  • Interpreter Staff Training and Adoption Effectiveness
  • Vendor Management
  • New Technology / IT Support
  • No Language Services-Related Capital Expenditures

Contact us for a language access assessment today.