Medical ASL & Spoken Interpreters

Certified. Qualified. Experienced

InDemand interpreters possess the requisite medical interpreting qualifications, experience and training to facilitate the most effective communication between clinicians and their patients.

All spoken language interpreters are certified by:

All American Sign Language (ASL) interpreters and Certified Deaf Interpreters (CDIs) are credentialed by:

All InDemand interpreters exceed HIPAA and federal regulations in Section 1557 of the Affordable Care Act for “medically qualified interpreters.”

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Professional Development & Training

InDemand interpreters undergo a rigorous screening process to ensure they have completed testing, training and compliance with federal and state regulations, and we offer professional development and continuing education opportunities through the InDemand Interpreting Academy to hone skills and support continued growth.  This includes:

  • 40 hours of medical interpreting training

  • Professional skills rubrics

  • Professional observations, random testing, manager “one-on-ones,” peer and customer feedback

Cultural Training
Interpreters receive training on the cultural nuances and sensitives that are required when interpreting for many unique cultures in a medical environment.

Performance Monitoring
InDemand has a robust silent monitoring program to measure on the job performance to evaluate interpreters. The results are used to provide feedback for training, interpreter coaching and professional development goals.

Third-Party Evaluation

  • All InDemand interpreters take and pass a medically focused interpreting assessments in both their target language as well as in English

  • National, commercially available tests are calibrated to ensure interpreters pass the Interagency Language Roundtable (ILR), a government established language and interpreting proficiency scale, calibrated to the American Council on the Teaching of Foreign Languages (ACTFL) proficiency scaleNational

InDemand supports 29 VRI languages, including ASL & CDI, and over 200+ languages over-the-phone. For a complete list of the languages we support, please download our Language List.

Download Our Language List

Commitment to Deaf Patients

We recognize that the skill and dedication of the InDemand American Sign Language (ASL) team is critical to supporting an exceptional experience for both Deaf and hard of hearing (HOH) patients and their clinicians.

  • All of our interpreters go through a thorough screening process to ensure they meet our high-quality standards before they are hired.

  • 100 percent of our ASL interpreters are credentialed by the Registry of Interpreters for the Deaf (RID) and meet state licensure compliance.

  • On average, our ASL interpreters have more than 15 years of experience in a video environment and 17 years of experience in medical interpreting

Certified Deaf Interpreters

To provide the best possible care to Deaf patients, InDemand also offers Certified Deaf Interpreters (CDIs), enabling providers to obtain a more complete picture of a Deaf patient’s healthcare needs and history while patients gain a deeper understanding of their diagnosis and or treatment plan. Our CDIs meet or exceed the same standards as all other ASL interpreters on our team.

LEARN MORE ABOUT CDI

Better Communication, Better Outcomes.

Our medically qualified interpreters, combined with the highest quality video technology and exceptional service and support, are ready to meet your needs today while easily and affordably scaling for the future.

See our Medical Interpreters in action. Schedule a Demo today.

CONTACT US TODAY