On-site Medical Interpreting Language Services

InDemand offers on-site interpreting services to healthcare providers that prefer independent management for their entire language services mix. InDemand will deliver a balanced approach, which includes:

  • Video Remote Interpreting
  • In-person, on-site interpreters
  • Telephone interpreters

Video Remote Interpreting

Video Remote Interpreting (VRI) uses HD video conferencing to connect clinicians and their Deaf or limited English proficient (LEP) patients with medically qualified language interpreters.

Video Remote Interpreting is:

  • Fast – Interpreters are available on-demand, 24/7/365 and at the touch of a button.
  • Easy – With InDemad’s proprietary software, clinicians just touch the desired language to connect with an interpreter.
  • Reliable – We obsesses over connectivity, delivering the clearest video and sound.
  • Secure – We encrypt video calls on your end and ours to ensure patient privacy and confidentiality.

VRI offers the best mix of language access, patient and clinician satisfaction, and cost control. It works in nearly all situations and across the continuum of care.

On-site and Telephone Interpreting

When managing language services departments, InDemand provides on-site interpreters to supplement VRI.

Telephone-based interpreting ensures effective language access in the unlikely event when VRI and on-site interpreting is unavailable.

By delivering a balanced mix of on-site interpreting services, InDemand improves your organization’s quality of patient care and reduces costs.

Outsourcing Language Services

Contact InDemand to learn about outsourcing your language services department to improve patient access, scale with demand and control costs.

InDemand Interpreting will analyze your patient population, observe which departments use interpreting services, and identify your organization’s frequently encountered languages. We will recommend which services to use and how best to use them.

When InDemand manages on-site interpreters, we station them inside or nearby so they are available quickly and can be scheduled ahead of time.

Currently InDemand offers on-site-interpreting in these metro regions:

  • Lewiston/Auburn, ME
  • Chicago, IL
  • Seattle, WA
  • Wenatchee, WA

InDemand Interpreting will manage language services for hospitals and large clinics with qualifying patient populations. Ask about adding your community.