The Many Languages of Providence: Communicating with Care

2019-04-18T22:25:49+00:00April 18th, 2019|Tags: , , , , , , , , , , , |

THURSTON TALK: By Mary Ellen Psaltis—Providence uses community interpreters, telephonic interpreters and video remote interpreter (VRI) devices throughout the hospital using a service called INDEMAND Interpreting or INDE for short.

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InDemand VRI Featured in Sept/Oct Issue of PSQH magazine: “Improving Language Access for Limited-English-Proficient, Deaf, and Hard-of-Hearing Patients

2018-09-16T22:13:09+00:00September 14th, 2018|Tags: , , , , , , , , |

By some estimates, more than 25 million people living in the U.S. are considered limited-English-proficient (LEP) and may face significant language barriers when being treated by medical professionals.

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