Join us for our webinar on June 16th at 1:00pm EST, 12:00pm CST, 11:00am MST and 10:00am PST.

On May 13, 2016, the Department of Health and Human Services (DHHS) formally adopted sweeping new anti-discrimination provisions under the Affordable Care Act that will have dramatic effects on the law of language access for Limited English Proficient and Deaf and Hard of Hearing patients. These new provisions, which take effect on July 18, 2016, apply to “every [federal] health program or activity, any part of which receives Federal financial assistance.”

This webinar will highlight major language access changes under Section 1557 of the Affordable Care Act and what providers must do to comply with them. The webinar will also suggest best practices that providers can take to proactively improve their language access policies and practices while improving the quality and safety of care and reducing the risk of legal liability.

This webinar will:

  • Provide an overview of new regulations related to national origin discrimination (which affect Limited English Proficient patients)
  • Explain how these regulations will impact your language access program
  • In particular, discuss new legal standards that will promote the use of qualified medical interpreters and translators and substantially restrict the use of unqualified interpreters (such as untrained bilingual staff, adult family members and friends and minor children)
  • Describe new technology requirements and how video remote interpreting can support the stricter guidelines

These newly adopted provisions represent the biggest changes in the law of language access in nearly 20 years – don’t miss this critical and time-sensitive information session.  Join us to learn what you need to know to become compliant with new ACA language access regulations that take effect on July 18, 2016.


David Hunt-Featured Speaker

David B. Hunt, J.D.

President & CEO of Critical Measures

Critical Measures is a management consulting and training organization specializing in health equity issues. Mr. Hunt is a sought-after national and international speaker on issues of racial and ethnic disparities in health care and one of the nation’s top experts on the law of language access in healthcare. He has delivered major presentations on The Law of Language Access for the American Bar Association, the American Hospital Association and the International Medical Interpreters Association. In 2015, Mr. Hunt was selected by the AHA’s Institute for Diversity in Health Management as their national consultant for the #123forEquity Campaign. Critical Measures conducts legal language access audits for prominent national health plan and multihospital system clients and has created the nation’s first e-learning program on the Law of Language Access in Healthcare for CME credit.

Andrew Drake

COO and Co-Founder of InDemand Interpreting

Mr. Drake has been with InDemand since 2009, he now leads interpreting operations. He is passionate about improving access to language services and sits on the board of the Washington Coalition for Language Access. His experience in language services and technology make him a perfect fit for InDemand Interpreting. He has an engineering degree from The University of Michigan and has been a management consultant with firms such as Accenture and Slalom Consulting where he helped clients such as Expedia, Microsoft, Ford Motor, Bell South, Best Buy, and others achieve their goals through technology, operational excellence, and lean methodologies.

[register_free_webinar webid=2907918359191478530 pageid=4761]