Better communication between patients and clinicians supports better outcomes.

InDemand Clarity, our next-generation Video Remote Interpreting (VRI) platform, delivers the highest quality, high-definition video and audio available today. Powered by industry leading Vidyo®, InDemand Clarity is designed specifically for healthcare professionals and patients, enabling clinicians to access medically qualified interpreters from their own devices or through one of InDemand’s suite of VRI devices.

InDemand currently offers over 25 VRI languages and over 200 Voice languages at the touch of a button and anticipates adding more languages as required, to meet our clients needs. We also offer flexible and scalable VRI devices to make VRI accessible and convenient across the care continuum.

Discover how video remote interpreting can help increase your patient care with our e-book, Top 5 Considerations When Selecting a VRI Provider for Your Organization.


Medical Video Remote Interpreting Features & Benefits

The intuitive user interface is feature-rich and includes:

  • One-touch connection to a medically qualified interpreter

  • Hands-free sound and video adjustment

  • Gender- and skills-based routing

  • Chat and privacy screen features

  • HIPAA-compliant encryption

  • 5-star rating system to support our quality commitment

Certified medical interpreter VRI dashboard

Reporting & Support
Other benefits of Clarity include built-in analytics to give you the information you need to stay connected to vital usage data that supports more effective operations. Monitoring and support of the VRI equipment help ensure reliable service by alerting our IT department to any disruptions so we can resolve issues before they impact your service. We also regularly distribute upgrades, patches and antivirus software.

InDemand support technicians are available 24/7, 365 days a year to support you with any questions or concerns over the phone or through our software. This ensures that any issue can be resolved quickly — without an impact to patient care.

Connect instantly to a medical interpreter.

Our VRI solution delivers high-quality, high-definition video and audio to enable better communication between patients and providers to support better outcomes. InDemand currently offers 29 VRI languages at the touch of a button and will be expanding our language offering over time.

Add medically qualified interpreting to support optimal patient outcomes.